Group Leader, Authority and Payments
The person completing the booking form will be the group leader for the duration and he/she will be our point of contact. In confirming your name on the booking form you will be accepting that the group leader has the authority to deal with us on behalf of every member of the group. If for any reason there is a change in group leader, you should notify us in writing immediately, and we will not accept any change unless that condition is fulfilled. The group leader is responsible for collecting all monies from his/her group and for making all payments due and for ensuring that all members of your group adhere to this document. For overnight stays, the group leader or nominated person within the group must sign an Accidental Damage and Deposit Form prior to checking in, a section of which includes a valid credit card authority to be held by the hotel management for the duration of the stay. Management may refuse entry without that signed authority document. If full payment is not received on time, we have the right to treat the booking as cancelled by you. In this event, you will be liable for the cancellation charges as set out in the Terms & Conditions.

Contract
Subject to the terms relating to reservations your contract is with nickysnights.com and comes into existence when we accept your deposit payment and issue a written booking confirmation whether orally or written.

Changes to Your Booking
We reserve the right to amend or substitute alternative arrangements of any element in a booking subject to operational or reasons beyond our control to an equal or greater standard of value. If you wish to make any alterations to your booking after it has been confirmed, a £15 administration charge per person will be levied for groups of six or more. All changes must be made direct through nickysnights.com. Amendments cannot be made within 7 days of the event or commencement of booking. Should your group size reduce after placing your booking, please refer to cancellation charges as set out in the Terms and Conditions. We will, subject to availability, endeavour to allocate you additional places within a booking should you require them and in this case only, our administration charge should not apply.

Special Requests
If you have any special requests, please inform us at time of booking in writing. We will be pleased to assist wherever we can.

Buffet / Outside Caterers
Certain events on our website contain buffets and outside caterers. Example menus may be represented for guidance only and give a good indication of the type of food we supply. We cannot arrange alternative meals for special diets without knowing. Should any member of your group have any special dietary requirements at all, INCLUDING VEGETARIAN, you should notify us in writing at least 14 days prior to your event.

Itineraries
We are unable to arrange individual itineraries. Bookings are made and accepted on the basis that everyone has the opportunity to participate in the same booked group itinerary. I.e. If the group books an all day spa, alternative arrangements cannot be made available for individuals within the group, unless the group has also booked additional or alternative arrangements.

Insurance
When booking a holiday it is always advisable to insure yourself against cancellation or unforeseen circumstances. Our breaks are no exception - especially when there is a dangerous sport or activity involved. Because of the risks of participating in activities some activity suppliers will require you to sign an insurance indemnity waiver prior to participating in an activity. Therefore, for your security and peace of mind, we advise personal insurance for all our breaks, activity based or otherwise.

Cancellations Charges
Cancellation charges will incur if the group leader fails to notify us of any changes within 14 days upon arrival. The current charges are 25% of the overall amount of the event. This will be agreed by Management prior to your arrival.